So, I'll admit that I'm responding too soon... I'm incredibly tired, and have only read the first few posts... but I'm just going to give my opinion now, then continue reading at another time. I think we should have a "X Strikes, You're out" plan. (X being whatever number you choose.) I think if a person gets reported a certain number of times for rude comments in the forum, chat room, gallery, OR in PM's, then they should be banned, no questions asked. 5, 10, whatever. The ONLY negative thing about that, is one person could be offended by a comment and ask all their friends to report the person at fault... and then in theory, that person could end up being banned after one negative comment, which I'm not sure is necessarily fair. So you can pick the number. Maybe this idea needs a little tweaking. But it was the first thing that came to mind!