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Originally Posted by ScaredLittleBoy  Thanks Slim. Whatever the fault, I don't think its worth even trying to fix it. I think a new machine is the only/best way to go. I'll look into Dell 
PS
When this shitty comp is down I borrow a Dell. The Dells are REALLY heavy (at least compared to this emachines) - is that a sign of quality? Just wondering :D |
I never understood that. When I was doing IT for a huge company, I got a hernia upgrading 500 desktops and 250 Inspiron (Old leadweight ones I might add). I swear they have a compartment they put a 2 stone brick in on every machine. I took a month off after that upgrade and spent most of it in a spa.
AMEN!! Great machines, piece of piss customer support. I once had to deal with a level 2 tech at Dell because the machine would not boot, hit power, blink, 1, 2, 3 seconds... OUT! Called Dell and the tech goes. Well boot and hit F5. I said it won't boot, the motherboard is obviously gone. He comes back with. OK, Let's boot and press F10. So I tell this non-foreign I-got-my-certification-from-a-crackerjack-box moron...
"STOP READING THE DAMN SCRIPT, ESCALATE THIS AND SEND A TECH!"
He then says...
"I think you have a hardware failure of some sort, we'll get a tech out."
After that my boss allowed me to carry a hip flask. This is also why I bailed on IT and started selling wine and doing catering for a living.
The problem with Dell is that their service SUCKS! I literally spent 5 hours one Saturday when I was having problems with my Inspiron laptop. I was shuffled from one offshore, useless script reading, non-native English speaker whom I couldn't understand to the next.
